If the new AC adapter works for you, you should have the original one replaced. You can test your laptop battery with another AC adapter and see if it can charge your battery. The issue may result from the faulty AC adapter you are using. Then start your laptop and see if the problem resolves. Try powering off your laptop and connecting the AC adapter directly to a wall socket. It can affect the functionality of the adapter. It is possible that your laptop battery cannot be charged because you are using a surge protector. Method 2: Plug your laptop to a wall socket To do so:Ģ) Unplug the AC adapter and the battery from your laptop.ģ) Press and hold the power button on your laptop for 20 seconds to release the residual power in you laptop.Ĥ) Re-connect the battery and the AC adapter to your laptop.ĥ) Power on your laptop and check to see if the battery can be charged. One of the simplest and most effective ways to fix this issue is to reconnect your AC adapter and your laptop battery. Method 7: Switch to a Chromebook Method 1: Reconnect your AC adapter and your battery Method 1: Reconnect your AC adapter and your battery Just work your way down the list until you find the one that works.

Here are a few tips you can try to fix this issue. And it is very inconvenient - maybe you need to use your laptop at a place without any power socket!ĭon’t worry. It makes your Dell laptop unusable without an AC adapter. The battery indicator on their laptop says it’s not charging even when there’s an AC adapter connecting to their device. Many Dell laptop users have found that their laptop battery cannot be charged.

Ac adapter cannot be determined dell